Nosebleedcity: 2010

Thursday, December 30, 2010

Forum Making Money

Mollie Vandor is the product manager for Ranker.com where she likes to make lists about reading, eating and bad-TV-watching. She’s also the media director for Girls in Tech LA. You can find her on Twitter @Mollierosev and on her blog.

Whether you’re looking to make a big change, or just tweak a few little things, the new year gives you the perfect opportunity to reflect on your behavior and resolve to do better going forward.

Of course, it’s one thing to say you want to tackle a typical resolution like get in better physical shape, get in better financial shape or — like many of us who work on the web — get your social media presence in order. It’s another thing to actually accomplish those big, broad goals.

So this year, instead of making your goals big and broad, why not take a page from the web world and use analytics to pinpoint the specific stuff you want to change? And, by that same token, why not use data tracking to hold yourself accountable for keeping all those resolutions too?

Read on for some tips on how to use social media to corral your New Year’s resolutions. Let us know in the comments below what tips worked for you, or share your own resolution advice.

Let’s Get Physical/>

There’s the freshman 15 everyone gains from collegiate pizza and beer, and then there’s the startup 15 many of us tech geeks gain from sodas and office snacks. Between the time spent sitting in front of a computer screen and the time spent networking over drinks and dinners, it’s easy to put on pounds when you work on the web. Of course, you can always try the startup diet, but that’s not necessarily going to work for everyone.

Keeping a food and exercise log might sound like a daunting task, but it turns out you may already be tracking some of that data without even knowing it. Foursquareclass="blippr-nobr">foursquare actually lets you see your entire checkin history and, if you do a quick search, you can find it so you can easily see whether you’ve really been going to the gym or frequenting your fast food runs.

Similarly, the Foursquare stats page lets you see your own checkin trends in handy graphs and lists. There’s even a site called weeplaces that lets you turn your Foursquare, Facebook Places and class='blippr-nobr'>Gowallaclass="blippr-nobr">Gowalla checkins into graphic visualizations. And, weeplaces will let you filter those visualizations by food-related checkins and parks and recreation checkins, so you can really get a handle on your history.

class='blippr-nobr'>Google Mapsclass="blippr-nobr">Google Maps also lets you search your own history, so can get a visual reminder of the places you’ve been searching for, and start picking up on trends in your own behavior. You just have to enable it. And, of course, there’s the age-old pedometer, made a lot easier and more fashionable via a host of iPhoneclass="blippr-nobr">iPhone and Androidclass="blippr-nobr">Android apps that let you easily track how much you’re walking without having to do anything more than a quick download.

Of course, once you establish the things you want to change about your eating and exercising habits, you still have to make those changes stick. class='blippr-nobr'>Appsclass="blippr-nobr">Apps like LoseIt, Weight Watchers and LiveStrong let you log calories you eat and calories you burn via your smartphone. Fitango prescribes personalized plans to help you get in shape, and gives you a forum for sharing milestones you meet with your friends. Similarly, Phitter is like a fitness-focused class='blippr-nobr'>Twitterclass="blippr-nobr">Twitter stream where people share weight loss trials, tribulations and tips to help keep each other going.

Or, you can try something like the Social Workout Challenge, which gives you fitness goals to meet and a community of people to keep you accountable for meeting them. If you really want to take your weight tracking to the next level, there’s even a scale that automatically tweets your weight to the world. While you’re at it, FixNixer and QuitMeter also give you similar tools for tracking your way out of a smoking habit, another great way to get yourself in better physical shape in the new year.

Money, Money, Money/>

For many people, the New Year is also a great time to get a fresh financial start. But again, it’s a lot easier to make changes going forward when you know how you’ve been behaving in the past. That’s where a site like Mint.com can be very handy. class='blippr-nobr'>Mintclass="blippr-nobr">Mint aggregates all of your various accounts, including credit cards, bank accounts and assets, and then turns your spending habits into easy-to-read charts and graphs that show you where you’re spending and where you could be saving. It even lets you compare your shopping and spending habits with other people in your area, so you can see how you stack up. Many credit cards, like American Express Blue and Visa Signature, also give you year-end spending summaries that show you how much you’ve spent, how much you’ve saved, how much interest you’ve accumulated and more.

Once you’ve nailed down how your money is going out the door, you can start figuring out ways to keep more of it in your wallet. Again, this is where tracking will be key to actually keeping those resolutions. First, you can establish your financial goals via an online calculator, which lets you figure out exactly how much to start saving. Once you’ve figured out your goals, there are more than 50 great, free mobile apps to help you track your spending. On Facebook, the BillMonk app will help you keep better track of those tricky situations where you’re sharing a bill with friends, and you need to make sure everyone knows what they owe. XPenser lets you record your expenses from any device, including via tweet and e-mail, and TweetWhatYouSpend gives you a forum for sharing your expenditures with everyone on Twitter, so your friends can help hold you accountable when you blow your budget shopping those post-holiday sales.

Get Your Social Media in Shape/>

Whether or not you work on the web, if you’re reading class='blippr-nobr'>Mashableclass="blippr-nobr">Mashable, chances are you have a social media presence. And, just like your physical and financial identities, your social media self might be due for a little makeover in 2011 too. The good news is that the data is even easier to find when you’re talking about your personal tech habits. For example, you can use the Top Words app to figure out the topics you talk about most on class='blippr-nobr'>Facebookclass="blippr-nobr">Facebook. Klout tells you which topics you talk about the most on Twitter, and all sorts of other stats that will help you pinpoint what it is about your social media presence that you may want to change.

Similarly, BackType analyzes your Twitter profile and tells you what percentage of your tweets are replies, retweets, links, etc. Like Klout, it also tells you who you’re influencing and who your influencers are. And, it shows you your most shared sites. All of these are great data points for determining things you’d like to change about your social media presence. Finally, ViralHeat gives you in-depth analysis of the sentiment around your various social network profiles, which really lets you hone in on how your social media behavior is being received by your followers on Facebook, Twitter and across the web.

Once you’ve established what you want to change, you can set up ViralHeat to send alerts and updates directly to your inbox so you can track the impact of those changes on the fly. Similarly, since Klout and BackType both update regularly now, you can see your statistics change as your behavior does, which is a great way to keep yourself motivated. And, of course, make sure you set up Google Alerts to track all the activity around your various accounts.

If your resolution involves blogging more often, there are plenty of apps to help you do that on the go, right from your phone. Another way to remind yourself of things you want to blog, tweet or post about is by using a service like TwittRemind, which lets you tweet yourself reminders to do things throughout the day.

To make the most of your many profiles, consider setting up a hub page via a service like about.meclass="blippr-nobr">about.me, which lets you showcase all your profiles in one place. Or, sign up for a social network aggregation service to make it easier to make changes on all your profiles at once. You also might want to consider setting up a targeted Twitter list of friends and followers who can help you hold yourself accountable and focus your social media efforts so you can minimize the number of relationships you’re managing and maximize the return you’re getting from all these changes.

New Year, New You/>

Whether your New Year’s resolutions involve getting yourself in better physical, financial or social media shape, the web can help you figure out exactly what you want to change and how you’re going to keep yourself accountable for changing it. 2011 is a brand new year and a completely fresh start, and, breaking your New Year’s resolutions is so 2010.

More Social Media Resources from Mashable:

- 10 More Creative Uses of the New Facebook Profile [PICS]/> - 10 Cool Facebook Status Tips and Tricks/> - 6 Reasons Why Social Games Are the Next Advertising Frontier/> - 3 Things Brands Must Do to Reach Millennials Online/> - How Social Media Can Help With Your Long Distance Job Search

Image courtesy of iStockphotoclass="blippr-nobr">iStockphoto, DNY59

For more Social Media coverage:

class="f-el">class="cov-twit">Follow Mashable Social Mediaclass="s-el">class="cov-rss">Subscribe to the Social Media channelclass="f-el">class="cov-fb">Become a Fan on Facebookclass="s-el">class="cov-apple">Download our free apps for Android, iPhone and iPad

Over the weekend a number of developers in the Android Market support forums were reporting a highly disproportionate transaction fail rate (some devs claiming 80-100% of purchases failing). The problem continued with no response from Google for days, costing many of the developers real money and more than a few one star market reviews.

The problem appears to be sorted out now, a lot of the developers reporting problems have come back to say transactions are clearing, but the fix alone doesn’t look to be enough to soothe some angry developers. Many seem absolutely shocked that the Market appears to have zero weekend support, some are demanding refunds from Google, and all are really just looking for an honest explanation of what happened.

This tip came through a few days ago (thanks @_zehro!) and I probably should have posted it then, but I figured better late than never. A few of the devs in the thread had asked for media support to shed some light on the situation and this is my attempt to do that. If this is water under the bridge by now, just ignore this post (or let me hear it in the comments).

The problem: a recap

I’m going to do my best to summarize the problem and resulting uproar, but if you really want the full picture you can read the original thread over in the forums. The problem first showed up on December 4 (a Saturday) when judez posted:

What’s going on in Android Market? Every sell I have is declined. The system’s been failing for the last 6 hours.judezAndroid Market forum

It seemed that Google Checkout was randomly (and frequently) declining orders for a large number of developers (the majority of which appear to be outside of the US). Over the next few days/hours, more and more posts poured in showing the increasing frustration with the situation:

This is an utter disgrace now … I have lost an unbelievable amount of revenue because of this. I am fuming! There must be action we can take. I am getting too many support requests to even comtemplate dealing with, my reputation is being ruined because the users don’t know what’s happening and are blaming me, and still Google hasn’t said a word!!dooblouAndroid Market forum

Aside from the lost revenue, developers were concerned about the one star ratings that were starting to flow in:

It’s not just the sales, it’s also killing our reputation as developers. The user can’t download our app but they can download all their other paid apps so they assume that we have programmed our application wrongly.zehroAndroid Market forum

Being a developer myself, I can assure you one thing we realllly hate is a problem/shortcoming outside of our control making us look bad. As someone who solves problems for a living, it’s infuriating to have a real problem stare you in the face.

The resolution

On December 6 (a Monday) a Google employee finally showed up in the thread to report the problem had been solved:

As I mentioned on the other thread, we do deeply regret the inconvenience and pain caused to all of you, and take our responsibility to our merchants and developers very seriously. I certainly didn’t mean to be dismissive in my response.

Re: the reasons. We’re still digging into some of the underlying reasons with our integration partners, and will try to share more soon. Please be assured we will take measures to ensure this is repeated.salgarGoogle employee

Like I said at the beginning of the article, the problem was fixed days ago. I’m just writing about it now because most of the developers seemed disappointed that Google wasn’t able to even answer to say they were looking into things. The whole thread is filled with people who seem to feel amazingly disrespected.

The user dooblou did a fierce job of summing things up:

@salgar: The whole episode was an utter disgrace. “Regretting the inconvenience” isn’t really an apology either, is it? There was no communication with the developers, it took over 2 days to even start addressing the problem and it has all left a very bitter taste. I really think you should consider arranging a refund of the 30% we pay to you over the time frame this all occurred … this would go a little way to helping us all feel like we weren’t paying for support that never existed.

And on the note – how difficult is it to employ a member of support staff over the weekend that can monitor the Market? All it takes is 1 person to sit there monitoring activity – can you not even provide that for the 30% fee you take from us?

Finally, the ‘cut and paste’ response you gave everyone to their support requests was perhaps the biggest insult of all. I provide attentive and personal support to all my customers/users and it pays dividends (hey, I even do it at the weekends!) – why can’t you do the same. Out of all the support requests I have made to the Android Market, not a single one of them actually answers any of my questions – it’s like you skim read it, get the gist, and then choose the appropriate standard response to send back. Thanks for that.

So go on, make a gesture to prove that you take us seriously and that you value our contributions towards Android’s success. At the very least, you should email Android Market users that were caught up in this debacle and explain to them the issues and that it was not the developers’ faults. Please do this for us – EDUCATE THE ANDROID USERS – it’s the absolute bare minimum that you owe to us. I’m fed up of providing support for Google/Android as opposed to my own applications.dooblouAndroid Market forum

So what now?

Some of the developers were asking for a refund of the 30% paid to Google during the outage, figuring since no support was provided that no money should be split. Others are trying to figure out what to do with the one star reviews that were incorrectly levied against their apps. Google still hasn’t said much, only that the problem existed and is now gone. Should they be expected to do more than that?

Tuesday, December 28, 2010

Free Making Money

WALL STREET: MONEY NEVER SLEEPS

Wall Street: Money Never Sleeps is a movie with big ideas on its mind, but it only knows how to communicate them in crayon. It’s a seriously stupid film that seems to have gotten a half-hearted pass from critics simply for being timely. I hesitate to even call it a sequel to Wall Street, since it’s relevant to that film in theme only; Gordon Gekko barely factors into the narrative, and on the rare occasion that he does, it only further exposes how dramatically inert the whole thing is. The rest of the runtime is spent on characters blathering buzzwords and financial jargon in an attempt to push an agenda so thoughtlessly constructed that it necessitates what’s essentially a big budget PowerPoint presentation in order to drive it home. Oh and hey look at that, here’s Susan Sarandon in a five minute role as Shia LaBeouf’s real estate agent mom. See, now we’re dealing with the housing market! God we’re topical!

Available on Blu-ray? Yes.

Notable Extras: DVD – A commentary by director Oliver Stone, and A Conversation with Oliver Stone and the Cast of Wall Street: Money Never Sleeps. Blu-ray – Includes everything on the DVD, as well as a 5-part look at the real Wall Street (“Unfinished Business: Oliver Stone & Cast Revisit Wall Street”, “Gordon Gekko is Back: Character Study”, “Lifestyles of the Wall Street Rich and Infamous”, “A Tour of the streets of Wall Street”, “Trends, Schemes, and Economic Collapse – How did it Happen?”), deleted and extended scenes, an In Character With feature, and a digital copy of the film.

Crossposted with TomDispatch.com.

After the Macondo well exploded in the Gulf of Mexico, it was easy enough (on your choice of screen) to see a flaming oil platform, the very sea itself set afire with huge plumes of black smoke rising, and the dark smear of what would become five million barrels of oil beginning to soak birds and beaches. Infinitely harder to see and less dramatic was the vast counterforce soon at work: the mobilizing of tens of thousands of volunteers, including passionate locals from fishermen in the Louisiana Oystermen’s Association to an outraged tattoo-artist-turned-organizer, from visiting scientists, activist groups, and Catholic Charities reaching out to Vietnamese fishing families to the journalist and oil-policy expert Antonia Juhasz, and Rosina Philippe of the Atakapa-Ishak tribe in Grand Bayou. And don’t forget the ceaseless toil of the Sierra Club’s local environmental justice organizer, the Gulf Coast Restoration Network, the New Orleans-born poet-turned-investigator Abe Louise Young, and so many more than I can list here.

I think of one ornithologist I met in Grand Bayou who had been dispatched to the Gulf by an organization, but had decided to stay on even if his funding ran out. This mild-mannered man with a giant pair of binoculars seemed to have some form of pneumonia, possibly induced by oil-fume inhalation, but that didn’t stop him. He was among the thousands whose purpose in the Gulf had nothing to do with profit, unless you’re talking about profiting the planet.

The force he represented mattered there, as it does everywhere -- a force that has become ever more visible to me as I live and journey among those who dedicate themselves to their ideals and act on their solidarities. Only now, though, am I really beginning to understand the full scope of its power.

Long ago, Adam Smith wrote about the “invisible hand” of the free market, a phrase which always brings to my mind horror movies and Gothic novels in which detached and phantasmagorical limbs go about their work crawling and clawing away. The idea was that the economy would somehow self-regulate and so didn’t need to be interfered with further -- or so still go the justifications for capitalism, even though it took an enormous armature of government interventions to create the current mix of wealth and poverty in our world. Your tax dollars pay for wars that make the world safe for giant oil corporations, and those corporations hand over huge sums of money to their favorite politicians (and they have so many favorites!) to regulate the political system to continue to protect, reward, and enrich themselves. But you know that story well.

As 2010 ends, what really interests me aren’t the corrosions and failures of this system, but the way another system, another invisible hand, is always at work in what you could think of as the great, ongoing, Manichean arm-wrestling match that keeps our planet spinning. The invisible claw of the market may fail to comprehend how powerful the other hand -- the one that gives rather than takes -- is, but neither does that open hand know itself or its own power. It should. We all should.

The Iceberg Economy

Who wouldn’t agree that our society is capitalistic, based on competition and selfishness? As it happens, however, huge areas of our lives are also based on gift economies, barter, mutual aid, and giving without hope of return (principles that have little or nothing to do with competition, selfishness, or scarcity economics). Think of the relations between friends, between family members, the activities of volunteers or those who have chosen their vocation on principle rather than for profit.

Think of the acts of those -- from daycare worker to nursing home aide or the editor of TomDispatch.com -- who do more, and do it more passionately, than they are paid to do; think of the armies of the unpaid who are at “work” counterbalancing and cleaning up after the invisible hand and making every effort to loosen its grip on our collective throat. Such acts represent the relations of the great majority of us some of the time and a minority of us all the time. They are, as the two feminist economists who published together as J. K. Gibson-Graham noted, the nine-tenths of the economic iceberg that is below the waterline.

Capitalism is only kept going by this army of anti-capitalists, who constantly exert their powers to clean up after it, and at least partially compensate for its destructiveness. Behind the system we all know, in other words, is a shadow system of kindness, the other invisible hand. Much of its work now lies in simply undoing the depredations of the official system. Its achievements are often hard to see or grasp. How can you add up the foreclosures and evictions that don’t happen, the forests that aren’t leveled, the species that don’t go extinct, the discriminations that don’t occur?

The official economic arrangements and the laws that enforce them ensure that hungry and homeless people will be plentiful amid plenty. The shadow system provides soup kitchens, food pantries, and giveaways, takes in the unemployed, evicted, and foreclosed upon, defends the indigent, tutors the poorly schooled, comforts the neglected, provides loans, gifts, donations, and a thousand other forms of practical solidarity, as well as emotional support. In the meantime, others seek to reform or transform the system from the inside and out, and in this way, inch by inch, inroads have been made on many fronts over the past half century.

The terrible things done, often in our name and thanks in part to the complicity of our silence or ignorance, matter. They are what wells up daily in the news and attracts our attention. In estimating the true make-up of the world, however, gauging the depth and breadth of this other force is no less important. What actually sustains life is far closer to home and more essential, even if deeper in the shadows, than market forces and much more interesting than selfishness.

Most of the real work on this planet is not done for profit: it’s done at home, for each other, for affection, out of idealism, and it starts with the heroic effort to sustain each helpless human being for all those years before fending for yourself becomes feasible. Years ago, when my friends started having babies I finally began to grasp just what kind of labor goes into sustaining one baby from birth just to toddlerhood.

If you do the math, with nearly seven billion of us on Earth right now, that means seven billion years of near-constant tending only to get children upright and walking, a labor of love that adds up to more than the age of this planet. That’s not a small force, even if it is only a force of maintenance. Still, the same fierce affection and determination pushes back everywhere at the forces of destruction.

Though I’m not sure I could bring myself to watch yet again that Christmas (and banking) classic It’s a Wonderful Life, its premise -- that the effects of what we do might best be gauged by considering what the world would be like without us -- is still useful. For the American environment, this last year was, at best, a mixed one. Nonetheless, polar bears got some protection and the building of at least one nuclear power plant was prevented; the work of groups like the Sierra Club continued to keep new coal-fired power plants at bay; and Californians defeated a sinister oil-company-sponsored initiative, to name just a few of the more positive developments. Erase all the groups at work on the environment, hardly noticed by the rest of us, and it would have been a massacre.

The Alternatives to “There Is No Alternative”

We not only have a largely capitalist economy but an ideological system that justifies this as inevitable. “There is no alternative,” as former British Prime Minister Margaret Thatcher used to like to say. Many still argue that this is simply the best human nature, nasty to the core, can possibly hope to manage.

Fortunately, it’s not true. Not only is there an alternative, but it’s here and always has been. Recently, I had dinner with Renato Redentor Constantino, a climate and social justice activist from the Philippines, and he mentioned that he never cared for the slogan, “Another world is possible.” That other world is not just possible, he pointed out, it’s always been here.

We tend to think revolution has to mean a big in-the-streets, winner-take-all battle that culminates with regime change, but in the past half century it has far more often involved a trillion tiny acts of resistance that sometimes cumulatively change a society so much that the laws have no choice but to follow after. Certainly, American society has changed profoundly over the past half century for those among us who are not male, or straight, or white, or Christian, becoming far less discriminatory and exclusionary.

Radicals often speak as though we live in a bleak landscape in which the good has yet to be born, the revolution yet to begin. As Constantino points out, both of them are here, right now, and they always have been. They are represented in countless acts of solidarity and resistance, and sometimes they even triumph. When they don’t -- and that’s often enough -- they still do a great deal to counterbalance the official organization of our country and economy. That organization ensures oil spills, while the revolutionaries, if you want to call them that, head for the birds and the beaches, and maybe, while they’re at it, change the official order a little, too.

Of course, nothing’s quite as simple as that. After all, there are saints in government and monsters in the progressive movement; there’s petroleum in my gas tank and money in my name in banks. To suggest that the world is so easily divided into one hand and the other, selfish and altruistic, is impossibly reductive, but talking in binaries has an advantage: it lets you focus on what is seldom acknowledged.

To say there is no alternative dismisses both the desire for and the possibility of alternative arrangements of power. For example, how do you square a Republican Party hell-bent on preserving tax cuts for the wealthiest 2 percent of Americans with a new poll by two university economists suggesting that nearly all of us want something quite different? The pollsters showed a cross-section of Americans pie charts depicting three degrees of wealth distribution in three societies, and asked them what their ideal distribution of wealth might be. The unidentified charts ranged from our colossal disparity to absolute equality, with Swedish moderation in-between.

Most chose Sweden as the closest to their ideal. According to the pollsters, the choice suggested that "Americans prefer some inequality to perfect equality, but not to the degree currently present in the United States.”

It might help to remember how close we had come to Sweden by the late 1970s, when income disparity was at its low ebb and the Reagan revolution was yet to launch. Of course, these days we in the U.S. aren’t offered Swedish wealth distribution, since the system set up to represent us actually spends much of its time representing self-interest and moneyed interests instead. The Republicans are now being offered even larger bribes than the Democrats to vote in the interests of the ultra-affluent, whether corporate or individual. Both parties, however, helped produce the Supreme Court that, in January, gave corporations and the wealthy unprecedented power in our political system, power that it will take all our energy to counteract and maybe, someday, force into retreat.

By the way, in searching for that Thatcher no-alternative quote, I found myself on a page at Wikipedia that included the following fundraising plea from a Russian woman scientist: “Almost every day I come home from work and spend several hours improving Wikipedia! Why would I donate so much of my free time? Because I believe that by giving my time and effort -- along with thousands of other people of different nationalities, religion, ages -- we will one day have shared and free knowledge for all people.”

Imperfect as it may be, ad-free, nonprofit Wikipedia’s sheer scope -- 3.5 million entries in English alone, to say nothing of smaller Norwegian, Vietnamese, Persian, and Waray-Waray versions with more than 100,000 articles each -- is an astonishing testimony to a human urge to work without recompense when the cause matters.

Butterfly Spotting

The novelist and avid lepidopterist Vladimir Nabokov once asked someone coming down a trail in the Rockies whether he’d seen any butterflies. The answer was negative; there were no butterflies. Nabokov, of course, went up that same trail and saw butterflies galore.

You see what you’re looking for. Most of us are constantly urged to see the world as, at best, a competitive place and, at worst, a constant war of each against each, and you can see just that without even bothering to look too hard. But that’s not all you can see.

Writing my recent book about disasters, A Paradise Built in Hell, led me to look at the extraordinary way people behave when faced with catastrophes and crises. From news coverage to Hollywood movies, the media suggest that, in these moments of turbulence when institutions often cease to function, we revert to our original nature in a Hobbesian wilderness where people fend for themselves.

Here’s the surprise though: in such situations, most of us fend for each other most of the time -- and beautifully at that. Perhaps this, rather than (human) nature red in tooth and claw, is our original nature. At least, the evidence is clear that people not only behave well, but take deep pleasure in doing so, a pleasure so intense it suggests that an unspoken, unmet appetite for meaningful work and vibrant solidarities lives powerfully within us. Those appetites can be found reflected almost nowhere in the mainstream media, and we are normally told that the world in which such appetites might be satisfied is “utopian,” impossible to reach because of our savage competitiveness, and so should be left to the most hopeless of dreamers.

Even reports meant to be sympathetic to the possibility that another better world could exist in us right now accept our Social-Darwinian essence as a given. Consider a November New York Times piece on empathy and bullying in which David Bornstein wrote:

We know that humans are hardwired to be aggressive and selfish. But a growing body of research is demonstrating that there is also a biological basis for human compassion. Brain scans reveal that when we contemplate violence done to others we activate the same regions in our brains that fire up when mothers gaze at their children, suggesting that caring for strangers may be instinctual. When we help others, areas of the brain associated with pleasure also light up. Research by Felix Warneken and Michael Tomasello indicates that toddlers as young as 18 months behave altruistically.

Are we really hardwired to be aggressive and selfish, as Bornstein says at the outset? Are you? No evidence for such a statement need be given, even in an essay that provides plenty of evidence to the contrary, as it’s supposed to be a fact universally acknowledged, rather than an opinion.

The Compassion Boom

If I were to use the normal language of the marketplace right now, I’d say that compassion and altruism are hot. It might, however, be more useful to say that the question of the nature of human nature is being reconsidered at the moment by scientists, economists, and social theorists in all sorts of curious combinations and coalitions. Take, for example, the University of California’s Greater Good Science Center, which describes itself as studying “the psychology, sociology, and neuroscience of well-being, and teaches skills that foster a thriving, resilient, and compassionate society.” Founding director Dacher Keltner writes, “Recent studies of compassion argue persuasively for a different take on human nature, one that rejects the preeminence of self-interest.”

A few dozen miles away is Stanford’s Center for Compassion and Altruism Research and Education, which likewise draws on researchers in disciplines ranging from neuroscience to Buddhist ethics. Bornstein’s essay mentions another organization, Roots of Empathy in Toronto, that reduces violence and increases empathy among children. Experiments, programs, and activities like this proliferate.

Independent scholars and writers are looking at the same underlying question, and stories in the news this year -- such as those on school bullying -- address questions of how our society gets organized, and for whose benefit. The suicides of several queer young people generated a groundswell of anti-bullying organizing and soul-searching, notably the largely online “It Gets Better” attempt to reach out to queer youth.

In a very different arena, neoliberalism -- the economic system that lets the invisible hand throttle what it might -- has finally come into question in the mainstream (whereas if you questioned it in 1999, you were a troglodyte and a flat-Earther). Hillary Clinton lied her way through the 2008 primary, claiming she never supported NAFTA, and her husband, who brought it to us, publicly apologized for the way his policies eliminated Haiti’s rice tariffs. “It was a mistake," Bill Clinton told the Senate Foreign Relations Committee on March 10th. "I had to live everyday with the consequences of the loss of capacity to produce a rice crop in Haiti to feed those people because of what I did."

Think of those doing the research on altruism and compassion as a radical scholarly movement, one that could undermine the philosophical and political assumptions behind our current economic system, which is also our political system. These individuals and organizations are putting together the proof that not only is another world possible, but it’s been here all along, as visible, should we care to look, as Nabokov’s butterflies.

Do not underestimate the power of this force. The world could be much better if more of us were more active on behalf of what we believe in and love; it would be much worse if countless activists weren’t already at work from Aung San Suu Kyi in Burma and the climate activists in Tuvalu to the homeless activists around the corner from me. When I studied disasters past, what amazed me was not just that people behaved so beautifully, but that, in doing so, they found such joy. It seems that something in their natures, starved in ordinary times, was fed by the opportunity, under the worst of conditions, to be generous, brave, idealistic, and connected; and when this appetite was fulfilled, the joy shone out, even amid the ruins.

Don’t think of this as simply a description of my hopes for 2011, but of what was going on right under our noses in 2010; it’s a force we would do well to name, recognize, celebrate, and enlarge upon now. It is who we are, if only we knew it.

Rebecca Solnit hangs out with climate-change activists, homeless advocates, booksellers, civil libertarians, anti-war veterans, moms, urbanists, Zen monks, and investigative journalists and she sure didn't write this piece for the money. She is the author of 13 books, including last year's A Paradise Built in Hell: The Extraordinary Communities that Arise in Disaster, and this year's Infinite City: A San Francisco Atlas.

Copyright 2010 Rebecca Solnit

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Wednesday, December 22, 2010

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